We have been using ApnaComplex for about 7 months now and we are very happy with service and the product. We did extensive research before deciding to use ApnaComplex and we have never regretted our decision. We are a smaller community that is entirely run by volunteers. Using ApnaComplex has helped us streamline our communications, consolidate our materials and improve our management of the community. There are two features in particular that have been very beneficial to us: community SMS and the payment portal.
We use community SMSs to give warnings about disruptions in services as well as to inform people about upcoming meetings and events. This has been a huge help as people now feel they get timely updates on important information.
The use of the payment portal has allowed us to greatly reduce the number of hours we used to spend going door to door to collect payments from individual owners. It has also facilitated timely payments from owners who do not live in the city or even in the country.
Finally, we would like to mention that the support we have received from ApnaComplex has been tremendous. Every time we have a question or a suggestion it is taken up in a very effective manner.
We are very pleased with ApnaComplex and look forward to utilizing even more features to further improve our community! -- Cammie Vallepalli, Committee Member, Adarsh Vista Villa Owners Association